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Andy Vockins

How to Recover an HP zBook from Recovery Media Without a DVD Drive

IT Support Services
How to Recover an HP zBook from Recovery Media Without a DVD Drive
Demand of workstation laptops are that they need to be as powerful as possible (almost to the same level as desktop workstations) but still be portable and as thin as possible. The latest HP ZBook’s no longer include a CD/DVD to allow the fitting of more technology but keep within these requirements. Let’s face it, there isn’t so much of a need for one anymore with so much software now available t...
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HP Workstations IT support services IT consultancy
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Peter Burden

A Brief Guide to USB Type C

Computer Hardware
A Brief Guide to USB Type C
USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. Recently I found myself visiting a client to help set up one of their brand new laptops, a beautifully slim HP Spectre. My inner technophile loves moments like this getting to see new pieces of technology in action. I was surprised at how light it was, how thin it was and how fast it was. But most of all...I was surprised because the...
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IT support services IT consultancy Computer Hardware
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Peter Burden

Office Home & Business vs Office 365 Business

General IT Support Services
Office Home & Business vs Office 365 Business
Of all the Software productivity suites available on today’s market it’s hard to find one more ubiquitous than Microsoft Office. It comes as no surprise that such a widely available product is available in a range of packages and an array of different payment models. In the past a One-time purchase of Office Home & Business was the go to package for small businesses looking to equip their empl...
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IT consultancy IT support services
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Steve Shepperd

Working With PDF Files in Windows 10

IT Support Services
Working With PDF Files in Windows 10
Windows 10 is a great update with many enhancements and new features but some users have reported difficulty opening, printing and deleting PDF files. A new feature of Windows 10 is the new Microsoft Edge web browser which adds the ability to open PDF. The Microsoft Edge browser is enabled by default replacing the aging Internet Explorer, although Internet Explorer 11 can still be found on the Win...
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IT support services IT consultancy Windows 10 Tips
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Stephen Lowe

How to Ping a Website or IP Address

IT Support Services
How to Ping a Website or IP Address
The Ping command allows you to test connectivity between your computer and another network node. This node can be another PC, a Server or even a website. The results that you get from Ping will help to highlight any issues you may be suffering. In windows to open a command prompt click start and type CMD, this should narrow the list of programs to include an item called “Command Prompt”, if you cl...
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IT support services IT consultancy
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Andy Vockins

How to Synchronise your Windows Settings in the Cloud

General IT Support Services
How to Synchronise your Windows Settings in the Cloud
If you ever need to work on another PC or laptop, have you ever wished you could have the same settings you are already familiar with on your main computer? In Windows 10 you can synchronise your personal settings to a Microsoft Account to back these up and to allow you to sign in on another computer and keep your familiar setup. This includes any theme you have set, Internet Explorer settings, In...
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Windows 10 Tips IT consultancy IT support services
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Mark Calloway

How to Stop AutoCAD from Freezing When You Press F8

IT Support Services
How to Stop AutoCAD from Freezing When You Press F8
Are you having an issue when running AutoCAD on Windows 10 whereby if you press the F8 key AutoCAD will freeze for a while. AutoCAD will eventually become responsive again but only after waiting 5-10 minutes. This issue is caused by the Windows 10 Anniversary update and can affect all versions of AutoCAD and AutoCAD based products. Unfortunately, this is not a fault with your AutoCAD so we are wai...
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AutoCAD bim IT support services
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Stephen Lowe

Network Security – Is your Business Network Secure?

IT Support Services
Network Security – Is your Business Network Secure?
A recent survey commissioned by Malwarebytes, a leading anti-malware organisation highlighted the level of risk that businesses around the world are faced with during normal business operations. Staggeringly in the UK more than 70% of companies had been subject of a cyber-attack in the preceding 12 months, which highlights the need to ensure business systems and infrastructures are fit for purpose...
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IT consultancy IT support services
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Steve Shepperd

Windows 10 Tips - How to solve the cannot delete PDF bug

General IT Support Services
Windows 10 Tips - How to solve the cannot delete PDF bug
Windows 10 is a great update with many enhancements and new features but some users have reported difficulty deleting PDF files. A similar issue also happened in Windows 8 and only affects PDF documents, all other file formats remain unaffected. When a PDF is highlighted in Windows explorer and deleted the following dialog appears: The issue only seems to affect some users after upgrading to Wind...
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IT support services Windows 10 Tips
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